Who we are

Last Updated: 3 September 2025

Welcome to Strappa (“we”, “us”, “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy, or our practices with regards to your personal information, please contact us.

This privacy policy applies to all information collected through our website (strappa.com.au) and any related services.

1. What Information Do We Collect?

We collect personal information that you voluntarily provide to us when you register for a membership. The personal information that we collect is limited to:

• Name
• Email Address

We do not collect any other personal information directly.

2. How Do We Use Your Information?

We use the information we collect solely for the following purposes:

• To create and manage your account: Your name and email are used to set up your membership profile and allow you to log in to our service.
• To send administrative information to you: We may use your email address to send you transactional emails, such as welcome messages, payment receipts, and notifications about your subscription status (e.g., cancellations, upgrades, failed payments).
• To provide our service: Your account is necessary to give you access to the horse racing tips and content you have subscribed to.

3. Will Your Information Be Shared With Anyone?

We respect your privacy and do not sell or trade your personal information. However, we do share information with the following third-party service provider to operate our business:

• Stripe: We use Stripe for payment processing. When you purchase a membership, your payment details are provided directly to Stripe. We do not store your credit card or payment information on our servers. We recommend you review Stripe’s privacy policy to understand how they handle your data.

Other than for payment processing, we will not share your name or email address with any other third parties unless required to do so by law.

4. How Do We Keep Your Information Safe?

We use a combination of organisational and technical security measures to protect the security of any personal information we process. While we take reasonable steps to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

5. What Are Your Privacy Rights?

As we operate in Australia, you have rights under the Privacy Act 1988. You have the right to access, update, or request the deletion of your personal information at any time. You can manage your account information by logging into your account settings page. If you wish to terminate your account, please contact us.

6. Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by a “Last Updated” date. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

7. How Can You Contact Us About This Policy?

If you have questions or comments about this policy, you may email us at:

support@chronopredict.com